Brunswick Sheriff Computer Tickets
Knowledgebase
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How can I change my Microsoft password

The move to Microsoft services has been widespread, and just about everything uses our county login information to allow us to sign in. Unfortunately, this means if you are locked out of your account,...

744
(2)
My Microsoft account is locked

It happens to all of us. We mistakenly type the wrong password multiple times, or our CapsLock is on and we don't realize it, and suddenly we're locked out of our account. Luckily, there are a couple ...

1,672
(3)
What services are tied to my Microsoft account

It may be confusing after changing your password that certain online services can no longer be accessed even though you know you're typing in the right password. Even your computer may be keeping you ...

1,812
(1)
Employee Pay Stubs

Website is located at: https://brun-online-prod.aspgov.com/Finance/Edge/Login/Login.aspx

2,301
(2,233)
I'd like to get signed up for CJ Leads

There are a series of steps to create a new CJ Leads account.  Please submit a request through the ticket system and you will get an email notification about each step. Please DO NOT contact CJ Leads ...

18,640
(1,741)
Managing Storage on iPhone

When you set up iCloud, you automatically get 5GB of storage. You can use that space for your iCloud backups, to keep your photos and videos stored in iCloud Photos, to keep your documents up to date ...

1,377
(2,060)
My in car camera is not uploading

There are many possible reasons why the in car system is not uploading videos, some of which may need IT intervention and others which haven't been encountered before. To determine if you need IT assi...

389
(1)
UKG Dimensions mobile app - Clock in application

Everyone needs to be able to clock in and out at some point during the day. If you are approved to clock in on your phone, then the UKG Dimensions app is necessary to do so. You can download it throug...

1,403
(1)
How to create strong passwords

We've all been forced to create a new password before we've gotten used to the current one. It's common practice for businesses, websites, and organizations to require you to change your password ever...

466
(0)
What is the Power DMS Site Key?

Site Key:  brunswickCountySheriffsOf (this is case sensitive) Please contact Janet Little at extension 2774 for all PowerDMS needs.

1,403
(2)
Guardian Tracking Help

What is Guardian Tracking and where is the link? Guardian Tracking is the employee performance management software used to track employee behavior – both positive and negative. The program allows emp...

902
(0)
Zuercher Password

Your Zuercher password will require a reset from a member of IT.  Please submit a ticket if you need help.

433
(1)
How do I prepare for a phone upgrade?

Please ensure you have a very recent backup to iCloud.  Back up manually Connect your device to a Wi-Fi network. Go to Settings > [your name], and tap iCloud.

533
(1)
Field Ops Login

Login to FieldOps with your Zuercher username and password.  If you are a new user or have a new device, you will need an Activation key and will need to submit a ticket to IT for that key.

1,093
(5)
DCI VPN password

To reset the password for your DCI VPN, call the state Help Desk at 919-773-7900.

706
(4)
eWarrants Account Login

Before your ewarrants account is active you must set-up the account. Go to https://passwordregistration.nccourts.org. Your username will be the nclea.gov address assigned to you in IDWEB.  (example: j...

17,458
(13)
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I'd like to get signed up for CJ Leads

Category: Knowledgebase

There are a series of steps to create a new CJ Leads account.  Please submit a request through the ticket system and you will get an email notification about each step. Please DO NOT contact CJ Leads ...

18,640
(1,741)
eWarrants Account Login

Category: Knowledgebase

Before your ewarrants account is active you must set-up the account. Go to https://passwordregistration.nccourts.org. Your username will be the nclea.gov address assigned to you in IDWEB.  (example: j...

17,458
(13)
Employee Pay Stubs

Category: Knowledgebase

Website is located at: https://brun-online-prod.aspgov.com/Finance/Edge/Login/Login.aspx

2,301
(2,233)
What services are tied to my Microsoft account

Category: Knowledgebase

It may be confusing after changing your password that certain online services can no longer be accessed even though you know you're typing in the right password. Even your computer may be keeping you ...

1,812
(1)
My Microsoft account is locked

Category: Knowledgebase

It happens to all of us. We mistakenly type the wrong password multiple times, or our CapsLock is on and we don't realize it, and suddenly we're locked out of our account. Luckily, there are a couple ...

1,672
(3)
UKG Dimensions mobile app - Clock in application

Category: Knowledgebase

Everyone needs to be able to clock in and out at some point during the day. If you are approved to clock in on your phone, then the UKG Dimensions app is necessary to do so. You can download it throug...

1,403
(1)
DCI VPN password

Category: Knowledgebase

To reset the password for your DCI VPN, call the state Help Desk at 919-773-7900.

706
(4)
Field Ops Login

Category: Knowledgebase

Login to FieldOps with your Zuercher username and password.  If you are a new user or have a new device, you will need an Activation key and will need to submit a ticket to IT for that key.

1,093
(5)
How do I prepare for a phone upgrade?

Category: Knowledgebase

Please ensure you have a very recent backup to iCloud.  Back up manually Connect your device to a Wi-Fi network. Go to Settings > [your name], and tap iCloud. Tap iCloud Backup. Tap Back Up...

533
(1)
Zuercher Password

Category: Knowledgebase

Your Zuercher password will require a reset from a member of IT.  Please submit a ticket if you need help.

433
(1)
Guardian Tracking Help

Category: Knowledgebase

What is Guardian Tracking and where is the link? Guardian Tracking is the employee performance management software used to track employee behavior – both positive and negative. The program allows emp...

902
(0)
What is the Power DMS Site Key?

Category: Knowledgebase

Site Key:  brunswickCountySheriffsOf (this is case sensitive) Please contact Janet Little at extension 2774 for all PowerDMS needs.

1,403
(2)